Sandos Caracol Nature Resort & Water ParkInclusive - Playa del Carmen
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Sandos Caracol Nature Resort & Water ParkInclusive
Habitaciones
537
WiFi
Piscina
Spa/wellness
Parking
Comidas
Servicios
Zona de juegos
Hablamos
ES
7.3/10
Ver disponibilidad
Habitaciones
537
WiFi
Piscina
Spa/wellness
Parking
Comidas
Servicios
Zona de juegos
Hablamos
ES
7.3/10
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Nature Resort & Water ParkInclusive ison Playa del Carmen Beach, overlooking Cozumel Island.
Sandos Caracol Nature Resort & Water ParkInclusive is in beautiful mangroves jungle and features bright accommodations.rooms have flat-screen TVs, air conditioning and a minibar. Wi-Fi is available for free in public areas.
Sandos Caracol Nature Resort & Water ParkInclusive features lessons, including yoga. There is also a water sports center, evening entertainment, and childrens and teens activities. Spa facilities include a sauna, hot tub and gym.
There are 3 buffetes including international and itialian, plus 4 a la carte restaurants (Oriental, Mexican Brazilian, Italian, Mediterranean and stake house).
There are ecological activities for the whole family.
The Sandos Caracol Nature Resort & Water ParkInclusive is 3.2 km from the Church of Guadalupe and a 45-minute drive from Cancún Airport. The Gran Coral Golf Riviera Maya is located within the same estate as the Sandos.
The hotel day starts from hour 15:00 and ends at 12:00.
When booking for more than 4 rooms, different policies may apply and payment of the full reservation must be made after the reservation is made.
An environment fee of MXN 85 per night is not included and must be paid at check-in.
Please note that an additional charge of USD 20 per person per hour will apply for late check-out after 13:00.
Please note that the adult water slide area is open from 10:00 until 17:00
Please note that the children water slide area is open from 09:00 until 18:00.
Water park will be closed one day a week for preventative maintenance.
Special requests cannot be guaranteed and may incur additional charges.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Número de licencia: 008-007-006283/2025
Restaurante
Personal de animación
Servicio de traslado (de pago)
Desinfectante de manos en el alojamiento y zonas importantes
Alojamiento sellado tras su limpieza
Sala de juegos
El personal sigue todos los protocolos de seguridad indicados por las autoridades locales
Hammam
Sombrillas
WiFi
Zona poco profunda
Zona de fumadores
Servicio de traslado
Hay procedimientos para comprobar la salud de los clientes
Campo de golf (a menos de 3 km)
Masajes
Parking
Paquetes de spa / bienestar
Parking privado
Juegos de mesa / puzles
Cambio de moneda
Menú para niños
Alquiler de coches
Caja fuerte
Pantallas o barreras físicas entre el personal y los clientes en zonas determinadas
Todos los platos, vasos, cubiertos y otros utensilios de mesa se han desinfectado
Guardaequipaje
Parking en el alojamiento
La comida se puede entregar en el alojamiento de los clientes
Club infantil
Cajero automático en el hotel
Terraza
Taquillas en el gimnasio / spa
Piscina al aire libre (todo el año)
Servicio de traslado al aeropuertode pago
Playa
Ropa de cama, toallas y otra colada lavadas según indicaciones de las autoridades locales
Aire acondicionado
Piscina con vistas
Traslado aeropuerto
Zona privada de playa
Solárium
Clases de yoga
Recepción 24 horas
Canguro / servicios para niñosde pago
Internet
Instalaciones de spa
Ping pong
Snack-bar
Extintores
Zona de juegos para niños
Situado frente a la playa
WiFi gratis
Tobogán de agua
Spa y centro de bienestarde pago
Jardín
Información turística
Uso de productos de limpieza efectivos contra el coronavirus
Snorkel
Equipamiento de juegos para exterior
Traslado aeropuerto (de pago)
Piscina al aire libre
Se siguen las normas de distanciamiento físico
Zona de spa / relajación
Bar en la piscina
Parking adaptado para personas de movilidad reducida
Servicio de conserjería
Piscina
Seguridad 24 horas
Gimnasio
Peluquería / salón de belleza
Adaptado personas de movilidad reducida
Servicio de recogida en el aeropuertode pago
Se han eliminado objetos compartidos como cartas, revistas, bolígrafos y papeles
Gimnasio
Terraza / solárium
Tumbonas/sillas de playa
Habitaciones familiares
Buffet para niños
Senderismo
Instalaciones para deportes acuáticos en el alojamiento
Alojamiento desinfectado después de cada estancia
Saunade pago
Bar
Servicio de limpieza diario
Entretenimiento nocturno
Servicio de lavanderíade pago
Billar
Servicio de planchadode pago
Pista de tenis
Parking gratis
Servicio de limpieza en secode pago
Parque acuático
Hay kit de primeros auxilios
Clases de fitness
Zona de juegos interior
Bañera de hidromasaje / jacuzzi
Distanciamiento físico en zonas de comedor
Pool View Superior. Features 247 room service, VIP services, a bathrobe and view of the pool and Caribbean Sea. This unit has king size and a bunk bed. ;
Pool View One Bedroom Suite. Features a bathrobe, daily turn down and a view of the pool and Caribbean Sea. ;
Eco Family Superior. Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this studio also offers air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Eco Family Suite. The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this family room also offers a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Pool View Penthouse. Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds. ;
Eco Family Penthouse. The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a terrace, this family room also offers a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Select Club Deluxe Adults Only. This double rooms standout feature is the private pool. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds. ;
Select Club Penthouse Adults Only. This double room features a private pool. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a terrace, this double room also features a tea and coffee maker and a flat-screen TV. The unit has 2 beds. ;
Select Club Superior Adults Only. The private pool is a top feature of this double room. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer.